Last updated: 2 September 2026
This Privacy Policy explains how The Career Experts collects, uses, stores and protects personal information.
The Career Experts (“TCE”, “we”, “us” or “our”) is committed to handling personal information responsibly and in accordance with applicable UK data protection legislation.
1. Who We Are
The Career Experts operates The Career Experts website and provides professional career consultancy, executive branding, coaching and career development services.
For the purposes of applicable data protection legislation, The Career Experts is the Data Controller for personal information collected directly through our website and services.
2. Information We May Collect
Depending upon the service being provided, we may collect information including your name, email address, telephone number, location, employment history, career objectives, qualifications, skills, remuneration information and other professional information.
We may also receive CVs, resumes, LinkedIn information, biographies, application documents, job descriptions, interview information and other material supplied for the purposes of your project.
Information may be supplied through our website, email, meetings, booking systems, forms, documents or other agreed communication channels.
Our website may also collect limited technical information such as IP address, browser information, device information and website usage data.
3. Why We Use Personal Information
We may process personal information to:
Provide career consultancy and career development services.
Respond to enquiries.
Administer bookings and meetings.
Assess career positioning, objectives and market alignment.
Prepare CVs, resumes, LinkedIn profiles and other professional documents.
Provide job application and interview support.
Manage Client relationships and project administration.
Process payments and maintain appropriate financial records.
Maintain appropriate records of project scope, agreed changes and services delivered.
Operate, secure and improve our website and business systems.
Comply with legal, regulatory, accounting and professional obligations.
Where appropriate and permitted, communicate relevant TCE services, updates or information.
4. Our Lawful Basis for Processing
Depending upon the circumstances, TCE may process personal information because it is necessary to perform a contract or take steps requested before entering into a contract.
We may also process information where necessary for our legitimate business interests, provided those interests do not override your rights and interests.
Some information may be processed where necessary to meet a legal obligation.
Where consent is the appropriate lawful basis, you may withdraw that consent at any time.
5. Career Information & Special Categories of Data
Career documents can sometimes contain information that is more personal than is necessary for career development purposes.
Clients should avoid supplying unnecessary sensitive personal information.
Where sensitive information is genuinely required for a particular service, TCE will process it only where there is an appropriate legal basis for doing so.
6. AI & Technology-Assisted Processing
TCE may use professional software and AI-supported technology to assist with research, career analysis, drafting, document comparison, quality assurance and other aspects of service delivery.
Technology is used to support professional judgement rather than replace it.
Where third-party systems process personal information on our behalf, TCE will seek to use appropriate providers and safeguards relevant to the nature of the data and service.
Clients should avoid supplying unnecessary sensitive information for processing through third-party technology.
Clients should not submit information belonging to another person unless they have an appropriate right or permission to provide it.
7. Meetings, Notes & Recordings
Online or telephone meetings may be supported by meeting, scheduling, transcription or note-taking technology where appropriate.
Where a meeting is to be formally recorded, Clients will normally be informed.
Meeting information, notes, transcripts or recordings used for service delivery or legitimate project administration will be handled as Client information in accordance with this Privacy Policy.
8. Sharing Personal Information
TCE does not sell personal information.
We may use trusted third-party suppliers where necessary to operate our business or provide services.
These may include website hosting, email, scheduling, payment processing, video conferencing, cloud storage, analytics, professional software and AI-supported technology providers.
Only information reasonably required for the relevant purpose should be shared with such providers.
Personal information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.
9. International Processing
Some technology providers used by modern businesses may store or process information outside the United Kingdom.
Where personal information is transferred internationally, TCE will seek to use suppliers and safeguards designed to comply with applicable UK data protection requirements.
10. Data Security
TCE takes reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
The TCE website is currently hosted by Krystal Hosting using UK-based hosting infrastructure.
No electronic storage or transmission system can be guaranteed to be completely secure, but reasonable safeguards are used having regard to the nature of the information being processed.
11. How Long We Retain Information
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.
This may include Client service, project continuity, returning-client support, accounting, legal requirements, dispute resolution and legitimate business record keeping.
Different categories of information may therefore be retained for different periods.
Information that is no longer reasonably required will be deleted, anonymised or securely disposed of where appropriate.
12. Project Records
TCE may retain reasonable project records including orders, payments, correspondence, meeting information, scope changes, substitutions and work delivered.
These records may be retained where reasonably necessary to provide continuity of service, manage an active or returning Client relationship, establish what was agreed or supplied, deal with a complaint or dispute, or meet legal and business record-keeping requirements.
13. Returning Clients
TCE may retain appropriate Client project information to provide continuity where a former Client subsequently returns for further career support.
Where information is no longer accurate, Clients should notify TCE so that relevant records can be updated where appropriate.
14. Marketing Communications
TCE may communicate with existing or prospective Clients about relevant services where permitted by applicable law or where appropriate consent has been provided.
Marketing communications will provide an appropriate method of opting out.
You may ask TCE to stop sending marketing communications at any time.
15. Cookies & Website Information
The TCE website may use cookies and similar technologies to provide website functionality, improve user experience, maintain security and understand how the website is used.
Browser settings can normally be used to restrict or disable cookies, although this may affect some website functionality.
Where a separate cookie management or consent facility is provided on the website, visitors can use those controls to manage available preferences.
16. Your Data Protection Rights
Subject to the circumstances and applicable law, you may have rights including the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in appropriate circumstances.
Request restriction of certain processing.
Object to certain processing.
Request transfer of personal information where applicable.
Withdraw consent where processing is based upon consent.
These rights are not absolute and may depend upon the legal basis and circumstances of the processing.
17. Complaints About Personal Data
If you have a concern about how TCE has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.
You may also have the right to raise a concern with the UK Information Commissioner’s Office.
18. Third-Party Websites
The TCE website may contain links to third-party websites or services.
TCE is not responsible for the privacy practices of independent third parties, and Clients should review the privacy information provided by those organisations where appropriate.
19. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legislation, technology, our suppliers, our operating practices or our services.
The latest version will be published on the TCE website.
20. Contact Us
For questions about this Privacy Policy, your personal information or the exercise of your data protection rights, please contact:
The Career Experts
Email: admin@thecareerexperts.co.uk